The following types of documentation will be requested as part of the Know-your-Customer Procedure for Platinum and Black Cards. All documentation can be uploaded via your account online. Compliance procedures are implemented as soon as possible, typically within 24 hours. Please note that our card issuers may request additional information from you.


Full Name

Registered Address


Date of birth


Phone number

Scanned Colour Copy of Passport or ID

Proof of Address (e.g. Utility Bill or Bank statement – not older than 3 (three) months

Declaration of Source of Funds (SOF) Statement signed by cardholder. 

Additional Proof of Source of Funds (based on statement in the Declaration of SOF)

  • Proof of employment – salary slip for last 3 months and/or

  • Bank account info - Bank statement – for last 3 months and/or

  • Pension Statements – for last 3 months and/or


Signed application/acceptance of Terms and Conditions for Prepaid cards